OUR PRIVACY POLICY

Latest update: May 25 

We are committed to protecting all our students’ personal information in order to ensure that they receive a safe and enjoyable Spanish learning experience. In this document we explain our privacy policy in a clear and transparent way. However, if you have further questions, please do not hesitate to send us an email to onlinecampus@peruwayna.com

This privacy notice only refers to information collected by Peruwayna Spanish Online.

 

This notice describes:

  • What personally identifiable information is collected from you through our forms, communications and website,

  • What choices are available to you regarding the use of your data,

  • The security procedures in place to protect the misuse of your information,

  • How you can correct any inaccuracies in the information,

  • Information Collection, Use, and Sharing.

We are the sole owners of the information collected on our website.

We only have access to information that you voluntarily give us via email through our online forms or other direct contact from you.

 

We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. 

 

We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request.

Your access to and control over Information

 

You may opt out of any future communication from us at any time. 

You can do the following at any time by contacting us via onlinecampus@peruwayna.com:

  • See what data we have about you;

  • Change/correct any data we have about you;

  • Ask us to delete any data we have about you;

  • Express any concern you have about our use of your data.

Security
 

We take precautions to protect your information. When you submit your personal information via the website, your information is protected thanks to our Trusted SSL Certificate (Secure Socket Layer), which uses SHA-2 and 2048-bit encryption to protect sensitive data. It’s the strongest encryption on the market today and it is virtually uncrackable.
 

While we protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers/files in which we store personally identifiable information are kept in a secure environment. 

 

If you feel that we are not abiding by this privacy policy, please contact us immediately via: onlinecampus@peruwayna.com

What student information do we collect and why do we use it?

 

  • We need to collect information from you when you book an Online Spanish Language Program with us.
     

  • You will be asked for your first name, last name, email address, Skype ID, birth date, where you are from,  how you heard about us, and your Spanish background.
     

  • All your personal information will be kept securely and only used:

    • To enroll you in our school,

    • To personalize your experience and arrange the services that you have requested (your information helps us to better respond to your individual needs),

    • To improve our school and our services (we continually strive to improve our language programs based on the information and feedback we receive from you),

    • To send you payment reminders,

    • To reply to emails,

    • To coordinate the schedules for your lessons,

    • To coordinate the class contents of your lessons with your teachers,

    • To improve our programs based on the information and feedback we receive from you.
       

Peruwayna Spanish Online requires permission to use this information. You may request this data at any time or tell us to partially or totally remove it from our school records unless it is kept for legal reasons.

We will ask you if you accept this privacy policy on our booking form. This can be withdrawn at any time.

If you have any questions, please contact us:
Peruwayna Spanish Online
Avenida Larco 743, oficina 603, Miraflores
Lima, 
PERU

+51 (1)  957 916 486‬
onlinecampus@peruwayna.com

Payments Security

All payments for our services are made via Paypal, which delivers one of the most secure payment platforms in the world. This means that Peruwayna Spanish Online does not see or hold any financial or bank details from our customers at any time. 

Data Protection Statement

What do we use your information for?

 

Any of the information we collect from you may be used in one of the following ways:

  • To enroll you in our school,

  • To personalize your experience and arrange the services that you have requested (your information helps us to better respond to your individual needs),

  • To improve our school and our services (we continually strive to improve our language programs based on the information and feedback we receive from you),

  • To send you payment reminders,

  • To reply to emails,

  • To coordinate the schedules for your lessons,

  • To coordinate the class contents of your lessons with your teachers,

  • To improve our programs based on the information and feedback we receive from you,

  • Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of enrolling you on one of our Spanish programs, or personalize your Spanish lessons.

We use your personal data for the following purposes:

  • To provide our Academic and Administrative team with relevant information to successfully enroll students on our language programs and arrange the services that they have requested.

  • To help our academic team and teachers place students in a class at the correct level.

  • To maintain a record of payments and operate the language school (please note that we do not record or store your credit or debit card information in case you use such payment method. This is why all payments are done via Paypal)

  • To maintain our student files.

  • To maintain our own financial accounts and academic records.

  • To communicate with students regarding events and news.

  • To enroll students in Spanish language examinations.

Your personal data – what is it?
Personal data is information which can be used to identify you.

Identification can occur because of data controlled by Peruwayna Spanish Online. The processing of personal data is governed by the General Data Protection Regulations, GDPR.

Peruwayna Spanish School may collect and store:
Your first name, last name, email address, Skype ID, birth date, where you are from,  how you heard about us, and your Spanish background.

Who are we?
Peruwayna Spanish Online is the data controller. This means Peruwayna Spanish School decides how and why your personal data is used and kept.

How do we process your personal data?
Peruwayna Spanish Online complies with GDPR (General Data Protection Regulation) by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures and internal policies are in place to protect your personal data.

Sharing your personal data
We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request. Your personal data will be treated in the strictest confidence and will only be shared with relevant staff of Peruwayna Spanish Online, or to meet its legal requirements. We will only share your data with third parties with your express consent.

What is the legal basis for processing your personal data?

 

These fall under either article 6 or article 9 – dealt with separately below:

 

Article 6 of GDPR- Lawfulness of processing

  • With the consent of the data subject

  • Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract (see our terms and conditions)

  • Processing is necessary for compliance with a legal obligation (financial records are kept to meet our legal tax obligations)

  • Processing is necessary to protect the vital interests of the data subject or another person (health and safety obligations)

  • Processing is necessary for the legitimate interests of the data controller except where such interests are overridden by the interests, rights or freedoms of the data subject.

 

Article 9 of GDPR- Processing of special categories of personal data

  • Processing is necessary for archiving purposes in the public interest, or scientific and historical research purposes or statistical purposes (enrolment information)

Transfer of Data Abroad
Your personal data may only to be transferred to countries or territories with your express consent if required.

How long do we keep your personal data?
In order to meet our operational obligations we keep your personal data indefinitely, unless you request your data to be removed from our system. If you wish your date is partially or totally removed from our system, you have the absolute right to request this by sending an email to onlinecampus@peruwayna.com

Your rights and your personal data


Unless subject to an exemption under GDPR (General Data Protection Regulation) you have the following rights with respect to your personal data:

  • The right to request a copy of your personal data which Peruwayna Spanish Online holds about you;

  • The right to request that Peruwayna Spanish Online corrects any personal data if it is found to be inaccurate or out of date;

  • The right to request your personal data is erased where it is no longer necessary for Peruwayna Spanish Online to retain such data;

  • The right to withdraw your consent to data processing at any time;

  • The right to request that the data controller provides the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as your right to data portability);

  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

  • The right to object to the processing of personal data, (where applicable), unless required for legitimate or legal reasons;

  • The right to lodge a complaint with the Data Protection Commissioner.

Contact Details

To exercise all relevant rights, queries of complaints please in the first instance contact Dayana Cano (General Director) at:

Peruwayna Spanish Online
Avenida Larco 743, oficina 603, Miraflores
Lima, 

PERU

+51 (1)  957 916 486
onlinecampus@peruwayna.com

Further processing


If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

        Definitions and legal references

 

 

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information - including a personal identification number - allows for the identification or identifiability of a natural person.


Usage Data

Information collected automatically through this Application (or third-party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.


User

The individual using this Application who, unless otherwise specified, coincides with the Data Subject.


Data Subject

The natural person to whom the Personal Data refers.


Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.


Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.


This Application

The means by which the Personal Data of the User is collected and processed.


Service

The service provided by this Application as described in the relative terms (if available) and on this site/application.


European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.


Cookies

Small piece of data stored in the User's device.

Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.

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